P&C Claims Product Manager I

As a Product Manager I at Verisk, you are responsible for leading an empowered product team to deliver meaningful outcomes—not just features. You will work closely with your tech lead and product designer as a trio to deeply understand user needs, uncover opportunities, and co-create valuable solutions for the property insurance industry. Your focus is on problem ownership, not feature requests, as you develop strong product intuition and take accountability for solving customer and business problems in scalable, sustainable ways.

Responsibilities

Discovery & Problem Framing

• Lead discovery efforts with the trio to deeply understand the problem space
• Validate product ideas with real users through interviews, shadowing, and testing
• Prioritize opportunities based on desirability (customer), viability (business), feasibility (engineering), and usability (design)

Delivery & Outcome Focus

• Translate validated opportunities into clear user stories, requirements, and success criteria
• Manage a transparent backlog that reflects current priorities and expected outcomes
• Ensure continuous delivery of valuable iterations that can be measured and learned from
• Partner with engineering and QA to deliver high-quality, usable, and performant solutions
• Establish, communicate, and manage the release cadence of the product

Metrics & Learning

• Define and track success metrics for the features and problems your team owns
• Use analytics tools, support tickets, and qualitative feedback to drive product decisions
• Validate impact using data and adjust direction as needed
• Conduct research using industry trends, market data, and customer feedback to inform product improvements
• Track and report product progress, including the success or failure of each initiative

Stakeholder Communication & Alignment

• Make product decisions within established frameworks and under the guidance of senior product leaders
• Keep stakeholders informed and engaged without compromising team autonomy
• Collaborate cross-functionally with claims operations, marketing, sales, and customer success teams
• Contribute to quarterly planning by connecting team-level initiatives to company OKRs
• Represent the product during customer calls, internal and external meetings, and other key events
• Support product leadership in developing, communicating, and executing the strategy for property estimating solutions
• Additional responsibilities include completing all performance objectives, special projects, and other duties as assigned. Duties must be performed with or without reasonable accommodation.

Success Metrics

• Owns and ships capabilities that improve one or more team-level KPIs
• Demonstrates a problem ownership mindset and outcomes-first thinking
• Facilitates discovery and delivery activities with growing confidence and clarity
• Builds cross-functional trust and a reputation as a thoughtful, empowered decision-maker
• Effectively represents the product vision and roadmap to stakeholders and customers
• Demonstrates proficiency with Xactware products and the broader property claims ecosystem
• Actively prepares to scale into a PM II role with broader scope and strategic ownership

Qualifications

• Bachelor’s degree in business, engineering, design, insurance, or a related field, or equivalent work-related experience and training
• 1–3 years of experience in product management, business analysis, UX, or technical roles
• Proficiency in leveraging AI to achieve improved results
• Demonstrate proficiency in product discovery to define problems, understand users, and deliver business outcomes
• Solid grasp of agile and product operating model principles
• Excellent communication skills for storytelling, alignment, and documentation
• A growth mindset with high curiosity and humility
• Intermediate understanding of property claims, restoration, and contracting industries preferred
• Understanding of Xactware's core products and insurance estimating concepts preferred
• Experience with product analytics tools
• Ability to work on multiple projects in various stages simultaneously
• Strong time and priority management skills
• Experience with Agile work management and issue tracking tools such as JIRA
• Willingness to travel occasionally for customer research or industry events

#LI-MC1

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property and Restoration Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

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