Product Manager, Associate, Stellarus

Your Role

The Product Management team drives the strategy and delivery of digital solutions that empower members to make informed healthcare decisions. Your work will shape how millions of members access and understand their healthcare benefits. The Product Manager, Associate will report to the Sr. Director, Product Management.

In this role, you will help advance Stellarus’ mission by delivering solutions that meet the needs of our health plan customers. You will ensure digital experience components such as Benefit Coverage, Cost Transparency, Provider navigation and Claims are clear, transparent, and easy to use for members. This position focuses on helping to build scalable, member-centric solutions that reinforce Stellarus’ value to payer customers and drive innovation in healthcare. You will support initiatives to integrate AI and machine learning into digital products, creating intuitive, predictive and personalized member experiences for all Stellarus customers

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for team members that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

Your Work

In this role, you will:

• Support execution of the product lifecycle for a defined product area or squad, assisting in requirements development, backlog management, and delivery coordination under guidance
• Contribute to user discovery and validation activities by gathering inputs on personas, workflows, and user needs to support product decision-making
• Assist in translating customer, business, and regulatory needs into user stories and acceptance criteria, ensuring clarity and completeness
• Collaborate with cross-functional partners (engineering, design, data) to support delivery activities and ensure alignment on priorities and timelines
• Track product performance metrics and supports data analysis efforts to inform product improvements and reporting
• Support product launches and adoption efforts through coordination, documentation, and feedback collection
• Apply foundational understanding of product tools, processes, and agile practices to contribute to team effectiveness
• Build knowledge of compliance, risk, and security requirements, supporting adherence across product activities

Qualifications

Your Knowledge and Experience

• Requires a bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires experience delivering digital products in cross-functional environments, partnering with engineering, design, and business stakeholders
• Requires experience using data and metrics to evaluate product performance and inform decision-making
• Requires familiarity with modern product and technology environments, including tools, workflows, and basic system understanding

About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.

Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus’ vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus’ objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California’s vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.
• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.