Healthcare Product Manager – Benefits Investigation & Prior Authorization

Healthcare Product Manager – Benefits Investigation & Prior Authorization

Location: This is a hybrid position based in our Vienna, VA

Employees are expected to work onsite three (3) days per week.

Candidates must reside within a reasonable commuting distance of our Vienna, VA location.

This is not a remote position.

Our mission is to support patients, providers, and payors with total access to healthcare.

This is a unique opportunity to play a meaningful role in helping patients gain faster access to some of the most sophisticated medical products available on the market today.

seeQer is moving from lab testing into pharmaceuticals and new markets. The person in this seat decides where it goes next.

About the Role

seeQer provides a comprehensive, transparent view of a patient’s benefits, coverage, plan type, and administrative requirements for care, including prior authorization.

As Product Manager for seeQer, you will own the product’s vision, strategy, and execution as we deepen our footprint in laboratory testing, expand within pharmaceuticals, and enter new healthcare markets. You’ll report directly to the VP of Product and partner closely with Engineering, Operations, Clinical Operations, and Data Analytics to turn customer feedback and market insight into meaningful product improvements. This role calls for a strong blend of product thinking, analytical rigor, and empathy for the complexity of healthcare operations.

What You’ll Do

• Product Strategy & Roadmap
• Own the seeQer product vision and roadmap across the careviso platform.
• Define a long-term strategy aligned with company goals, customer needs, and market opportunity and communicate it clearly to leadership and the broader team.
• Identify and evaluate expansion opportunities within new markets and new product features.
• Own the integration partnerships with EHRs
• Customer & Market Insight
• Engage directly with customers to understand their workflows, pain points, and unmet needs.
• Turn customer feedback, usage data, and market research into a clear, prioritized backlog.
• Cross-Functional Collaboration
• Partner with Engineering, Operations, Clinical Operations, and Data Analytics to identify, prioritize, and deliver features that drive new revenue and expand adoption within existing customers.
• Work with Sales and Customer Success to support launches, enablement, and customer conversations.
• Execution & Delivery
• Translate complex healthcare challenges into clear product requirements, user stories, and acceptance criteria.
• Drive delivery with urgency and attention to detail, balancing scope, quality, and timeline.
• Subject-Matter Expertise
• Serve as the go-to expert on seeQer functionality and the benefits investigation process across the organization.
• Stay current on payor policy, coverage trends, and regulatory changes affecting patient benefits and price transparency.

What You Bring

• 3+ years of product management experience in healthcare or health tech.
• Deep understanding of the U.S. healthcare landscape, patient benefits, payor policy, and provider operations and how the three interact.
• Strong analytical skills and comfort using data to make and defend decisions.
• Hands-on experience using AI tools for research, analysis, planning, and automation.
• Excellent communication and stakeholder management skills, with the ability to work effectively with both technical and non-technical teams.

Nice to Have

• Experience with benefits investigation, eligibility verification, or price transparency products.
• Familiarity with healthcare data standards such as 270/271/278 transactions.
• Experience building B2B SaaS products.

Location

• Hybrid (home and office)
• Vienna, VA

Why Join careviso

• Hold a meaningful role in solving real problems for patients and providers navigating healthcare costs.
• Join a collaborative, mission-driven team at a company in a high-growth phase.
• Gain broad exposure across sales and marketing with real opportunities to grow.
• Competitive compensation, health benefits, and PTO.

About careviso:

careviso is a rapidly growing healthcare technology company transforming patient access to care through automation and real-time data. Our proprietary seeQer platform simplifies some of healthcare's most complex administrative and financial challenges by enabling providers, laboratories, and pharmaceutical organizations to:

• Automate prior authorization workflows
• Deliver real-time cost estimates, administrative requirements, and approvals
• Verify medical and pharmacy benefits with exceptional accuracy
• Ensure compliance with evolving price transparency regulations
• Optimize revenue cycle management (RCM) across the patient journey
• Empower patients to make informed healthcare decisions with greater confidence

Originally focused on prior authorizations, careviso has expanded its platform and services to support healthcare providers, laboratories, pharmaceutical companies, payors, and, most importantly, patients.

At careviso, our mission is simple: to improve access to healthcare by automating the impossible. By combining innovative technology with deep healthcare expertise, we help eliminate administrative barriers, increase financial transparency, and create a more connected healthcare experience for everyone.

All employees must be authorized to work in the United States. careviso provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, careviso complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.