Sr Product Manager, Commissioning and Services

Job Details: Level: Experienced, Job Location: Maple Grove Office - Maple Grove, MN, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $125000.00 - $150000.00Salary/year, Job Shift: First, Job Category: Other, Gradian is an engineering-led, full-line thermal solutions partner serving data center and other mission-critical, commercial, and industrial markets. Headquartered in Maple Grove, MN, with additional facilities across North America, we design and manufacture liquid cooling systems, air handling equipment, heat rejection units, and modular, factory-assembled thermal management solutions. Gradian was founded through the unification of four complementary, established brands: MAS HVAC, Daedex, DeepCoolAI, and EcoChillers. Together, we act as a single-source provider, deploying cooling technologies as scalable systems optimized for efficiency, spatial constraints, and overall performance. With a vertically integrated engineering and manufacturing model, we pair rapid design turnaround with precision fabrication, so customers can move faster on complex projects where reliability, timeline, and quality all matter. Why work here At Gradian, you'll work alongside others who get genuinely fired up by complex problems, see your work go from first sketch to job site in weeks, not years, and know that while we're developing the technologies critical for AI infrastructure to scale, our culture remains people-first by design. It is core to our identity that we operate as one team — driving to win together, energizing others, and building lasting relationships that make the work fun and rewarding. Position Summary: The Senior Product Manager – Commissioning and Services is responsible for defining and executing product strategy across Gradian Thermal Solutions’ Commissioning and Services portfolio. This role will lead roadmap development, guide new product development, and ensure alignment between data center customer needs, engineering execution, and business objectives. The Senior PM will act as the primary owner of Commissioning and Services products, including factory witness testing, field startup, aftermarket parts, and service and warranty programs, partnering closely with engineering, sales, operations, and leadership to drive portfolio growth and lifecycle performance. Key Responsibilities Own product strategy and roadmap for Gradian Thermal Solutions’ Commissioning and Services portfolio, including factory witness testing, field startup, aftermarket parts, and service and warranty programs Lead market analysis focused on data center and mission-critical commissioning and lifecycle services requirements Translate customer, consultant, contractor, and end-user needs into clear product requirements and specifications Guide new product development from concept through launch, including performance targets, cost, manufacturability, and scalability Partner with engineering to prioritize development efforts and manage technical and commercial tradeoffs across standard and configurable products Support sales and applications teams with product positioning, competitive differentiation, and customer-facing technical value propositions Monitor product performance, margins, and adoption across target markets and recommend lifecycle actions as needed Serve as the internal owner for Commissioning and Services, including customer engagement, portfolio planning, and cross-functional alignment Qualifications 3-5 years of Product Management experience in a hardware, industrial, or manufacturing environment Demonstrated experience owning complex, engineered products end-to-end Strong understanding of product strategy, portfolio management, and lifecycle execution Experience working cross-functionally with engineering, sales, operations, and applications teams Ability to quickly learn and apply new technical domains, including commissioning, startup, and field service execution and mission-critical applications Strong communication, prioritization, and decision-making skills Preferred Qualifications Bachelor of Science in Mechanical Engineering Experience with data center cooling, commissioning, startup, and field service execution, or mission-critical HVAC systems Exposure to factory witness testing, field startup, aftermarket parts, and service and warranty programs or comparable engineered applications Background supporting engineered-to-order or configurable product platforms Experience working with hyperscale, colocation, enterprise data center, or other mission-critical customers Benefits: Medical, vision, and dental plans Short-term and long-term disability insurance Group term life insurance coverage HSA, FSA, and Dependent Care plans available 8 paid holidays, 4 floating holidays, and generous PTO policy 401k matching Annual safety shoe allowance Education assistance program EEO Statement: Gradian is committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, political affiliation, or any other legally protected status. Employment decisions at Gradian are based on merit, qualifications, and business needs. We prohibit discrimination and harassment of any kind and actively promote a culture of fairness, equity, and opportunity. We also provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, practices, or observances, in accordance with applicable laws. Qualifications: