Sr. Product Manager

Sr. Product Manager

Department: Software Engineering

Employment Type: Full Time

Location: 1600 Corporate Center Dr., Monterey Park, CA 91754

Reporting To: Felicia Hsu

Description

We are seeking a Sr. Product Manager to help define and deliver impactful technology solutions that improve the healthcare experience for providers, patients, and payers. This role will partner closely with Engineering and cross-functional stakeholders to identify user needs, prioritize product enhancements, and execute against the product roadmap.

The ideal candidate combines healthcare domain knowledge with strong product execution skills and is passionate about understanding end-user workflows, translating insights into product requirements, and delivering high-quality solutions.

What You'll Do

• Lead product discovery efforts by engaging directly with end users to understand workflows, pain points, and opportunities for improvement.
• Gather, analyze, and prioritize user feedback to inform product strategy and roadmap decisions.
• Create clear product requirements, user stories, acceptance criteria, and functional specifications for Engineering teams.
• Partner closely with Engineering throughout the product development lifecycle, including sprint planning, backlog grooming, prioritization, and release management.
• Manage product backlogs and workflows using Jira and other Agile product management tools.
• Coordinate and lead User Acceptance Testing (UAT) activities, ensuring product functionality meets business and user requirements prior to release.
• Collaborate with stakeholders to ensure successful implementation and adoption of new product capabilities.
• Maintain a high standard of quality, organization, and attention to detail across all phases of the product lifecycle.

Qualifications

• 5+ years of Product Management experience building and launching software products.
• Experience building products for healthcare end-users, ideally serving providers, patients, payers, or healthcare operations teams.
• Strong preference for candidates with payer-side product experience, including health plan, health insurance, care management, claims, utilization management, provider network, or member-facing technologies.
• Experience operating in a startup or high-growth environment where resourcefulness, ownership, and speed are critical.
• Demonstrated expertise in user discovery and user research, including conducting interviews, workflow observations, usability testing, and continuous feedback loops with end-users.
• Proven ability to translate user needs into well-defined product requirements, user stories, and actionable engineering priorities.
• Experience partnering closely with Engineering teams throughout the product development lifecycle, including backlog management, sprint planning, prioritization, and release execution.
• Exceptional attention to detail with a high standard for quality, usability, and product execution.
• Hands-on experience leading User Acceptance Testing (UAT), quality assurance validation, and release readiness activities to ensure products function as intended before deployment.
• Strong organizational and project management skills, with the ability to manage multiple initiatives while maintaining visibility into timelines, dependencies, and risks.

Nice to Have

• Experience with value-based care, population health, risk adjustment, quality programs, care management, or healthcare operations.
• Experience building products used by physicians, nurses, care coordinators, health plan operations teams, provider organizations, or patients.
• Familiarity with EHR platforms and healthcare integrations.
• Technical background in software development, data products, or analytics platforms.
• Experience building products in highly regulated healthcare environments.

Environmental Job Requirements and Working Conditions

• This is a U.S. based remote position.
• The base salary range for this role is $140,000 - $170,000. Total compensation will include other compensation components. Actual compensation will be determined based on geographic location, experience, and other job-related factors.