Regional Sales & Operations Manager (Ace Hardware)

The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have Passion for the work we do and the Humility to learn and grow with us!

Job Requirements

The Aubuchon Company is seeking a dynamic and motivated Regional Sales & Operations Manager to join our team. As a Regional Manager, you will play a key role in driving sales, overseeing operations, and leading a team to deliver exceptional customer service for all of our F.L. Davis Ace Hardware Arkansas hardware store locations. This is a great opportunity to join a company with a strong community presence and a commitment to quality and service.

This role will oversee 8 hardware store locations in Northwest, Central, and Northcentral Arkansas.

What You’ll Do:

Drive Sales & Profitability

• Lead financial performance, focusing on sales, margins, payroll ratios, and 4-wall EBITDA.
• Support “Win the Month” initiatives and regional sales contests.
• Conduct sales category reviews and use insights to capture opportunities.

Build Contractor & B2B Growth

• Expand B2B programs, develop contractor/pro relationships, and increase loyalty participation.
• Strengthen partnerships that grow market share and enhance customer lifetime value.
• Lead Merchandising Strategy
• Partner with Store Leaders to execute seasonal resets, promotional displays, and product launches.
• Monitor inventory levels to reduce overstocks and prevent out-of-stocks.

Ensure Operational Excellence

• Oversee daily price changes, cycle counts, inventory audits, zero audits, and loss-prevention reporting.
• Ensure best-in-class fulfillment of ecommerce (BOSS/BOPIS/BODFS) and delivery services.
• Conduct audits (OSHA, LP, Safety) and implement improvement plans.

Develop & Coach Teams

• Train, mentor, and support Store Leaders and teams to deliver operational discipline, sales results, and Neighbor/Helpful Ready service.
• Partner with HR and Organizational Development to build future leaders through coaching, succession planning, and performance management.

Work Experience

• Bachelor’s degree in Business, Retail Management, or equivalent experience preferred.
• 5+ years of multi-store retail leadership with proven sales growth results.
• Experience in merchandising, category management, or regional operations.
• Demonstrated success in B2B sales development and contractor/pro relationship management.
• Strong leadership, communication, and analytical skills.
• Willingness to travel 75% of the time; flexible schedule required.
• Valid driver’s license and clean motor vehicle record.
• Must be comfortable working in an animal-friendly environment (accommodations available upon request).

Benefits

• 401(k) with Match Program – Available Day 1
• PTO Awards starting at 80 hours and increases with seniority
• 11 Paid Holidays
• Medical, Vision, Dental Insurance
• Company Funded – HSA/HRA Program
• Short Term Disability
• Company Paid Life Insurance
• Wellness Program – Earn $300 annually
• Team Member Assistance Program and Fund
• Discounted Pet Health Insurance
• Gym Reimbursement
• Tuition Reimbursement Program
• Training and Growth Opportunities
• Team Member Discounts at all locations
• Company Discount Program for Tickets, Electronics, Vacations, and more!
• Pay starting from $80,000+ annually - commensurate with experience, plus annual bonuses and pay increases based on experience

The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.