JobsSales Development RepresentativeUnited StatesBusiness Development Representative / BDR - Full Time -Milford Toyota

HERTRICH Family of Automobile Dealerships

Posted 14 days ago

Business Development Representative / BDR - Full Time -Milford Toyota

HERTRICH Family of Automobile Dealerships · Lynch Heights, Delaware, United States

Full-timeOn site0-2 yrsListed as no visa sponsorshipAutomotive
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In short

The Business Development Representative will handle inbound calls and internet leads while scheduling appointments for the sales and service teams. They are also responsible for maintaining online vehicle listings and managing customer relationships through various communication platforms.

What they're looking for

MUST-HAVE SKILLS

Customer serviceCall center operationsAppointment schedulingLead generationCRM systemsCommunication skillsPhone etiquetteComputer literacy

ALSO MENTIONED

Business Development RepresentativeBDRAutomotiveDealershipCustomer ServiceInternet LeadsInbound CallsCRMSales SupportLead Tracking

Candidates must have a High School Diploma or GED and possess strong communication and computer skills. Previous experience in customer service or a call center environment is preferred, along with the ability to work a flexible schedule including evenings and weekends.

About the employer

The Hertrich Family of Automobile Dealerships

Get More Opportunity. Great benefits. Unlimited growth potential.

The Hertrich Family of Automobile Dealerships began in 1903 with Buick engineer Frederick W. Hertrich and has since grown to become a world-class leader in automotive excellence. Officially established in 1963 by Fred Hertrich II, we have expanded from one dealership in Seaford, Delaware to 24 Dealerships, 19 Brands, and 14 Collision Centers spanning across 3 states. We are the largest dealership on the Delmarva peninsula and earned the Wards Auto Top 100 Dealer award in 2020, as well as Automotive News Top 150 Dealer Group in 2022.

Read more

The Hertrich family continues to grow with third and fourth-generation family members at the helm of our organization. Our mission is to be a world-class automotive customer service and sales organization that attracts and advances the most impactful individuals in the retail automotive industry. We understand that our people are what makes us truly unique, which is why we take pride in offering an opportunity for lifelong careers within our organization, complete with ample room for personal and professional growth. Furthermore, we consider it our responsibility to be leaders in our community through philanthropic giving; we support over 50 local organizations devoted to children and education, healthcare workers and medical facilities, and active military members, veterans, and their families. We encourage our employees to get involved with the community, whether it be through our corporate-coordinated volunteering events or store-sponsored charitable contributions. Our team is driven, passionate, and fueled by an entrepreneurial spirit. We aim for excellence and work together to achieve it in everything we do. Come and be a part of one of the top dealerships in the automobile business.

INDUSTRY
Automotive
COMPANY
Privately Held
FOUNDED
1963
HEADQUARTERS
Milford, Delaware
SIZE
1,001-5,000on LinkedIn
OFFICES
23 on LinkedIn

KNOWN FOR

AutomotiveNew CarsUsed CarsCollision CenterBody ShopCar Repair

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Questions about this role

Is this HERTRICH Family of Automobile Dealerships role remote?
Tagged on site.
Does it sponsor visas?
Listed as no visa sponsorship.
What experience does it ask for?
Listed as 0-2 years.

The posting, in full

Business Development Representative (BDR) NOW HIRING - Customer-Focused Professionals! Inbound Calls | Internet Leads | Growth Opportunity Build Your Career in a Fast-Growing Automotive Company! The Hertrich Family of Dealerships is hiring a Business Development Representative (BDR) to support our sales teams. If you enjoy talking with customers, setting appointments, and working in a fast-paced environment, this is your opportunity to grow with a company that offers long-term career advancement.

▶ READ THE FULL POSTING

Business Development Representative (BDR)

Customer Service / Internet Representative | Career Growth

  • NOW HIRING - Customer-Focused Professionals!
  • Inbound Calls | Internet Leads | Growth Opportunity

Build Your Career in a Fast-Growing Automotive Company!

The Hertrich Family of Dealerships is hiring a Business Development Representative (BDR) to support our sales teams.

If you enjoy talking with customers, setting appointments, and working in a fast-paced environment, this is your opportunity to grow with a company that offers long-term career advancement.

Why Choose Hertrich?

  • Competitive Pay Plan + Bonus Potential
  • Medical, Dental, Vision & Life Insurance
  • Short & Long-Term Disability Plans
  • 401(k) with Employer Match
  • Paid Vacation, Holidays & Sick Time
  • Employee Vehicle Purchase Discounts
  • Career growth opportunities across multiple departments

Hertrich is a third-generation, family-owned dealership group with:

  • 24 Dealerships
  • 15 Collision Centers
  • 18 Automotive Brands

We proudly support 90+ local charities and foster a culture built on growth, integrity, and customer service excellence.

What You'll Do

  • Handle inbound calls and internet leads
  • Schedule appointments and follow up with customers
  • Build strong relationships and deliver a top-tier customer experience
  • Maintain and update online vehicle listings
  • Generate and track leads through CRM systems
  • Communicate with customers via phone, email, and online platforms
  • Support sales and service teams with follow-up and customer outreach
  • Complete administrative tasks and reports as needed

What We're Looking For

  • Customer service or call center experience preferred
  • Strong communication and phone skills
  • Comfortable using computers, CRM systems, and the internet
  • Organized, detail-oriented, and able to multitask
  • Positive, energetic, and motivated personality
  • Self-starter with a strong work ethic
  • Flexible schedule (including evenings and weekends)
  • High School Diploma or GED required

Ready to Grow Your Career?

If you're looking for a fast-paced, customer-focused role with real growth potential, we want to hear from you.

Apply today and join the Hertrich team!

Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.

APPLY ON HERTRICH FAMILY OF AUTOMOBILE DEALERSHIPS'S CAREERS SITE ↗
SAVE THIS JOB

We'll keep this job - the posting's full text, even after it closes. Free.

We'll email a six-digit code to make this your free Advancemint sign-in - and a link for later. Terms · Privacy Policy

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This listing comes from HERTRICH Family of Automobile Dealerships's own careers site. Apply links go to the employer. Company facts are from The Hertrich Family of Automobile Dealerships's public profile. Last checked 6 Nov 2026.