Business Development Representative

Business Development Representative (BDR)

Remote (availability to travel required)

Team: Sales (Growth)

About Panoptyc

At Panoptyc, we’re on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 25,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we’re excited to invite top talent to join us in reshaping the future of retail security.

About the Role

We’re hiring a Business Development Representative to drive outbound growth in grocery and convenience retail. This is not an inbound role. You’ll find the right people at independent grocers, regional chains and c-store operators, start the conversation, and book qualified meetings for the team.

You’ll own the top of the funnel:

• Outbound prospecting by phone, email and LinkedIn
• Qualifying prospects and booking meetings for AEs
• Keeping our CRM clean, current and reliable

You need to be hungry, resilient and organized. We value grit and the ability to adjust quickly based on what you hear from the market.

What You’ll Own

Outbound Prospecting

• Run high-volume daily outreach across calls, email and LinkedIn
• Research and build target lists of grocery stores, supermarket chains and convenience retailers
• Reach the people who make the call: store owners, operators, directors of operations and loss prevention leaders
• Personalize outreach without letting volume drop
• Test messaging and share what’s converting

Meeting Setting and Handoff

• Run short qualifying conversations to confirm fit, pain and decision-making authority
• Book meetings for AEs and hand them off with clear notes and context
• Follow up consistently so booked meetings actually happen

CRM Hygiene

• Log every call, email and touchpoint in HubSpot
• Keep contacts, companies, deals and next steps accurate and up to date
• Use your data to plan your day and prioritize your list

Market Feedback

• Share what you’re hearing from prospects to help sharpen our ICP and messaging
• Flag competitor mentions and objection patterns to Sales and Marketing

What “Great” Looks Like in This Role

We hire great. In this role, that means:

• You treat every “no” as a step closer to a “yes”
• You handle objections directly and calmly
• Your calendar and your HubSpot are always in order
• You understand why grocery and c-store owners care about theft, not just what the script says
• You show urgency, ownership and a competitive drive to hit your numbers
• You're coachable.

Requirements

Experience

• 2 to 4 years in Sales Development, Business Development or outbound sales (SaaS preferred)
• A track record of hitting or beating activity and meeting targets
• Strong HubSpot experience
• Availability to travel about 3 times a year for US conferences and on-site client visits

Sales Muscle

• Comfortable making around 150 cold calls a day
• Clear, concise writing; your emails get to the point and ask for the next step
• Handles rejection professionally and stays motivated

Systematic and Data-Driven

• Organized approach to list building and follow-up
• Familiar with sales tools such as LinkedIn Sales Navigator, ZoomInfo, Apollo or Outreach/Salesloft
• Uses data to decide who to call first

Core Competencies

• High Hunger: competitive, must-win energy
• Strong Urgency: you don’t wait for leads to come to you
• Systematic Thinking: you follow a process to maximize output
• Opinionated: you look for the truth in prospect feedback and speak up about what’s working

Nice to Have

• Experience selling into US grocery or convenience retail
• Background in retail tech, physical security or loss prevention
• Experience at a high-growth startup