Sales Development Representative (SDR)

About the role

• The Sales Development Representative plays a key role in engaging with potential and current customers while qualifying marketing leads and setting up qualified meetings for Heggerty Sales Representatives. This role is responsible for new business opportunities as well as retention for our sales team.
• This role is ideal for an outgoing, self-motivated, results-driven individual looking to build a career in sales. This role is also ideal for former educators with a few years of sales experience.

What you'll do

• Maintain and field educator inquiries coming in from the Heggerty website.
• Qualify inbound inquiries by assessing potential customer fit based on company criteria.
• Partner with marketing and Heggerty Sales Representatives to drive the sales process forward.
• Schedule meetings and product demos for Heggerty Sales Representatives to drive the sales process forward.
• Support e-commerce sales by engaging with potential customers who create a quote and need support.
• Follow-up (email and/or phone) with educators who show high interest in Heggerty solutions
• Collaborate with sales and marketing teams to refine followup strategies
• Maintain accurate CRM records by updating customer data and tracking all interactions.
• Stay informed on Heggerty content, company offerings, and competitors to position Heggerty’s solutions effectively.
• Close small-business deals and contribute to revenue growth by converting qualified leads into customers.

Qualifications

• Curiosity, empathy, and a passion for our mission and values
• Bachelor’s degree in Education, Business, Marketing, Communications, or a related field preferred
• 1+ years of experience in sales, lead generation, or customer-facing roles preferred, but open to motivated entry-level candidates
• Prior teaching experience highly preferred
• Strong communication and interpersonal skills
• Resilient, goal-oriented, and eager to learn
• Ability to thrive in a fast-paced, team-oriented environment
• Ability to manage multiple tasks and prioritize effectively
• Familiarity with CRM and other Sales/Marketing tools (e.g., Salesforce, Marketo, Calendly, etc.) preferred

What we offer

• Competitive salary and benefits
• 401(k) with company match
• Generous time off options, including paid holidays and winter break
• Independence and autonomy
• A flexible, remote work environment

At Heggerty, we are committed to fostering an inclusive and equitable workplace where every employee can thrive. As a leader in literacy and education, we believe that our diversity enriches our work environment and drives our success.

Our commitment to equal employment opportunity extends to every aspect of our employment practices, including recruitment, hiring, training, promotions, compensation, and termination. We strive to create an environment where diversity is valued, and all individuals are treated with respect and dignity.

We are dedicated to maintaining a workplace where everyone can contribute to their fullest potential, and encourage individuals from all backgrounds to apply.

Heggerty is an E-Verify participant.

If selected, a background check will be required.