Enterprise Account Executive - Customer Growth

About the Role

Loop is hiring an Enterprise Account Executive for our Commercial Growth team to own commercial relationships with a portfolio of existing enterprise customers that joined Loop through acquisitions. You will retain and grow this revenue through renewals, upsells, and cross-sells across the products customers use today and new Loop products and services. You will also own the commercial strategy for each customer's migration to Loop's Logistics Data Platform, working with our technical and delivery teams to move from planning to adoption. Success will be measured by customer retention, expansion revenue, migration progress, platform adoption, and measurable cost savings for customers.

This is a hybrid role based in San Francisco, with a strong preference for regular in-office collaboration. Willingness to travel and spend time onsite with customers is important for success in this role.

What You'll Do

• Own the retention and expansion quota for a portfolio of existing enterprise customers.
• Build account plans that identify renewal, upsell, and cross-sell opportunities.
• Lead renewals and expansions from discovery through negotiation and close.
• Use operational and financial data to quantify savings and demonstrate customer value.
• Own the commercial migration and adoption plan for each customer.
• Partner with Solutions Engineering, Customer Success, Implementation, Product, Engineering, Finance, and Legal to deliver successful migrations and expansions.
• Maintain accurate forecasts, surface risks early, and share customer feedback.

About You

• 5+ years of quota-carrying experience in enterprise technology sales or strategic account management, with a record of meeting or exceeding targets.
• Proven success growing complex accounts through renewals, expansion, and cross-selling.
• Strong consultative selling skills across discovery, account planning, negotiation, and closing.
• Comfortable using operational and financial data to build business cases and show measurable value.
• Able to explain technical products clearly to business, operational, and technical audiences.
• Able to build trusted relationships across levels and functions within a customer organization.
• Organized, curious, and comfortable managing customer migrations in a fast-paced environment.

Nice to Have

• Experience in logistics, supply chain, freight audit and payment, or an adjacent industry.
• Experience working with parcel and non-parcel carriers, transportation networks, or carrier procurement.
• Experience with customer migrations, technical requirements, data integrations, APIs, ERP, or TMS environments.

Compensation and Benefits

The base pay range for this role is $150,000 to $170,000 annually. This range reflects the base pay that Loop reasonably expects to pay for the position at the time of hire. Actual compensation will depend on job-related factors, including experience, skills, qualifications, location, and business needs.

In addition to base salary, this role may be eligible for sales incentive pay (commission) and equity. This role is also eligible for Loop's benefits, including health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave.

Equal Opportunity

Loop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.