Account Manager, Saskatchewan

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

• Develop a market area business plan and sales strategy with Mining Companies, Mining Contractors and Dealers, in conjunction with the Sales Manager, North America Sales Area which complies with Normet long term strategic objectives and goals
• Develop and initiate plans for penetrating new markets, new customer development, relationship management and satisfaction
• Strong understanding of customer and market dynamics and requirements
• Utilizes company leads to expand current customer base and follows up on leads in conjunction with other Account Managers
• Develop and maintain a customer database to include key contact personnel, procurement, mine / tunnel managers, operation manager, maintenance supervisors, ground control supervisor, consulting engineers, mining contractors and sub-contractors
• Cultivate effective business relationships with executive decision makers in key accounts

· Ability to work through complex Normet product related issues and support both internal and external stakeholders in mining and tunneling applications

• Participating in Normet strategy workshops, and day-to-day business operations as specified by North American Sales Director
• Firsthand field demonstration ability
• Maintains clear and concise communications (product needs/forecasts) with internal business line
• Supports various marketing functions i.e.: trade shows, brochures, and project spotlights, etc…

• Lead for local product improvement testing and implementation
• Support to warranty investigations from a technical advisor position

• Communicate and work with service team to prepare units with local upfits, prepare OTM (Order to manufacturing) and other necessary documentation to finalize sales.

• Technical resource in new product and technology development
• Promote and sell training opportunities including operator & simulator training packages

• Work with Normet International to develop sales and marketing tools that directly address individual customer’s equipment and total solution requirements
• Perform other related duties as assigned.

Come and share your courage to shine with us!

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