Human Resources Generalist

Position Summary

The Human Resource Generalist will play a key role in supporting various HR functions, including employee relations, leave of absences, benefits, recruiting, performance management, as well as upholding company policies and procedures. The Human Resource Generalist also provides excellent customer service to internal and external customers and demonstrates strict confidentiality with all team members while serving as an ambassador of our culture.

Essential Functions

• Provides support and guidance to management and team members on HR policies, procedures, and best practices. Works with team members when complex, specialized, and sensitive questions and issues arise.
• Assists in the development and implementation of HR policies and procedures to ensure compliance with applicable laws and regulations.
• Handles employee relations matters, including resolving conflict, conducting investigations, and facilitating disciplinary actions when necessary.
• Assists team members with benefit related questions and inquiries.
• Maintains accurate and up-to-date HR records and ensures data integrity in HR systems.
• Provides support with temporary employees and labor relations.
• Assists with processing timecards for payroll and other backup payroll functions.
• Processes required paperwork for employee transfers, changes in job classification, salary increases, and other related employment matters.
• Provides support to learning and development programs and initiatives.
• Executes all company leaves: FMLA, STD, LTD as well as Unemployment claims and Worker’s Compensation requests in accordance with employment laws and regulations across all Porter Family Companies locations.
• Assists in the performance management process.
• Maintains compliance with federal, state, and local employment law and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, safety, and workers compensation programs.
• Tracks and prepares department reports such as attendance, new hire, and turnover reports.
• Assists with the preparation of the performance review process.
• Responds to employees’ queries and resolves issues in a timely and professional matter.
• Occasional travel to company facilities.
• Makes photocopies; mails, scans and emails documents; and performs other routine functions.
• Files documents into appropriate employee files.
• Assists with special projects and initiatives as needed.
• Other duties as assigned.

Required Knowledge, Skills, and Abilities

• Bilingual Spanish/English highly desired.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with, or the ability to quickly learn, the organization’s HRIS and talent management systems.

Experience and Education

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• A minimum of three years experience in an HR role with a focus on employee relations and HR compliance.
• Strong knowledge of employment laws and regulations.
• HR certification (PHR, SPHR, SHRM-CP or SHRM-SCP) preferred.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds.
• Must be able to access and navigate each department at the organizations’ facilities.