HR Generalist

HR Generalist

Department: Human Resources

Reports To: Human Resources Manager

Position Summary

The HR Generalist is responsible for supporting and administering a broad range of HR functions, including recruitment, employee relations, performance management, onboarding, benefits administration, compliance, training, and HRIS management. This role serves as a key resource for employees and managers, helping to foster a positive workplace culture while ensuring compliance with company policies and employment laws.

Why WCCTV?

WCCTV is a market-leading provider of rapidly deployable mobile surveillance solutions, known for its customer-first mindset, innovation, and commitment to quality. Joining WCCTV means becoming part of a growing organization that invests in its people, supports career progression, and values meaningful contributions in a collaborative, fast-paced environment.

Key Responsibilities

Employee Relations

• Serve as a primary point of contact for employees’ questions and concerns.
• Support managers in addressing employee performance, conduct, and workplace issues.
• Conduct investigations related to employee complaints, policy violations, and workplace concerns.
• Promote employee engagement initiatives and positive workplace culture.

Recruitment & Onboarding

• Coordinate full-cycle recruitment activities, including posting positions, screening candidates, scheduling interviews, and extending offers.
• Facilitate new hire onboarding and orientation programs.
• Ensure completion of all new hire documentation and compliance requirements.
• Partner with hiring managers to support workforce planning and staffing needs.

Benefits & Compensation Administration

• Administer payroll and timekeeping functions for employees, including timesheet audits, PTO tracking, payroll processing, and resolution of payroll-related inquiries while ensuring compliance with wage and hour regulations.
• Administer employee benefits programs, including health, dental, vision, retirement, and leave programs.
• Assist employees with benefit enrollment and questions.
• Coordinate annual open enrollment activities.
• Support compensation reviews and salary administration processes.

Performance Management & Training

• Assist managers with performance evaluation processes and employee development plans.
• Coordinate training programs and professional development initiatives.
• Track required certifications, licenses, and compliance training.

HR Compliance & Policy Administration

• Ensure compliance with federal, state, and local employment laws and regulations.
• Maintain employee records and HR documentation in accordance with legal requirements.
• Assist with development, implementation, and communication of HR policies and procedures.
• Support audits and reporting requirements related to employment practices.

HRIS & Reporting

• Maintain employee data within the Human Resources Information System (HRIS).
• Generate HR reports and metrics related to turnover, headcount, recruiting, and employee engagement.
• Analyze workforce data to identify trends and provide recommendations.

Qualifications

Education

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• Equivalent combination of education and experience may be considered.

Experience

• 3–5 years of progressive Human Resources experience.
• Experience supporting multiple HR disciplines including employee relations, recruiting, and benefits administration.
• Experience in a fast-paced, growth-oriented environment preferred.

Certifications (Preferred)

• SHRM-CP or SHRM-SCP
• PHR (Professional in Human Resources)

Core Competencies

• Strong knowledge of employment laws and HR best practices.
• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite and HRIS platforms.
• Strong analytical and problem-solving abilities.
• Ability to build effective working relationships at all organizational levels.

Physical Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Occasional travel may be required.
• Ability to lift up to 20 pounds occasionally.

Work Environment

• Office-based.
• Regular interaction with employees, managers, candidates, and external vendors.
• Fast-paced environment requiring flexibility and adaptability.

Equal Employment Opportunity

WCCTV is an equal opportunity employer and is committed to fostering a workplace that values professionalism, respect, and inclusion. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any status protected by applicable federal, state, or local law.