Senior HR Generalist & Talent Acquisition Specialist

The Senior HR Generalist & Talent Acquisition Specialist leads full-cycle recruiting and day-to-day HR operations across a multi-site residential services organization. The role has a primary focus on high-volume hiring for Direct Support Professionals (DSPs), plus ownership of onboarding, background studies, HR compliance, and first-level employee relations. The position partners with HR leadership on escalated matters and with program leadership on staffing needs.

Key Responsibilities

Talent Acquisition

• Own full-cycle recruiting for all positions, with emphasis on high-volume DSP hiring.

• Partner with hiring managers to forecast staffing needs and maintain current job descriptions.

• Source, screen, and interview candidates, and coordinate interviews and offers.

• Manage job postings and recruiting campaigns (Indeed, Rippling ATS, job fairs, schools, and community partners).

• Track recruiting metrics such as time-to-fill, source effectiveness, and early turnover, and recommend improvements.

• Build relationships with workforce programs and training partners to strengthen the candidate pipeline.

Onboarding and Orientation

• Coordinate a compliant, consistent onboarding experience for all new hires.

• Conduct new hire orientation, covering policy review, required compliance training, and Restart's mission and culture.

• Prepare new hire paperwork, I-9 and E-Verify, and personnel files.

• Track required orientation and annual training for staff, in coordination with program leadership.

• Coordinate system access and equipment needs for new hires with IT.

Background Studies and Compliance

• Submit and monitor DHS NETStudy 2.0 background studies, and track clearance status before any client contact.

• Maintain OSHA recordkeeping (300, 300A, and 301 logs) and annual posting requirements.

• Complete annual workers' compensation, EEO/Affirmative Action, and other required HR reporting.

• Respond to routine unemployment claims.

• Stay current on employment law and licensing requirements that affect HR practices.

HR Administration, Benefits, and Leave

• Maintain accurate employee records in Rippling for hiring, changes, and offboarding.

• Administer benefits enrollment, open enrollment communications, and employee benefits questions.

• Coordinate leave of absence processes with benefits and leave vendors.

• Administer employee recognition programs.

• Coordinate offboarding, including exit paperwork, final records, and IT and equipment return notifications.

Employee Relations and Policy

• Serve as the first point of contact for employee questions and concerns.

• Advise supervisors on consistent application of policies and documentation practices.

• Support supervisors with corrective action documentation.

• Conduct routine workplace investigations as assigned, and escalate complex matters to HR leadership.

• Assist in developing HR policies and maintain HR standard operating procedures.

Other duties as assigned.

Growth Opportunity

This role offers a development path toward HR Manager. Advancement is based on demonstrated skill in investigations, policy development, and employee relations.

Qualifications

Required

• 3 or more years of HR experience, including full-cycle recruiting

• Experience with high-volume or hourly-workforce hiring

• Strong organization, communication, and attention to detail

• Ability to maintain confidentiality and handle sensitive information

• Proficiency with Microsoft Office Suite

• Valid driver's license and reliable transportation for site travel

Preferred

• Bachelor's degree in Human Resources, Business, Social Sciences, or a related field, or equivalent experience

• Experience in 245D, disability services, or another licensed human services setting

• Experience with DHS NETStudy 2.0

• Experience with Rippling or a comparable HRIS

• SHRM-CP or PHR certification

Benefits

Health, dental, 401(k) matching, paid time off, and a flexible hybrid work environment.

Restart, Inc. is an Equal Opportunity Employer