Principal Aftermarket Technical Product Manager

Job Description Summary

As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in support of Avionics & Electric Power & Propulsion. You will represent the customer across the end-to-end repair lifecycle, from customer request, quotation and induction through repair execution, materials and shipment to invoicing. You will lead a portfolio of ERP and enterprise applications, together with Product Owners and technical teams, to deliver measurable improvements in turnaround time, cost, quality and customer experience.

You will be accountable for all aspects (strategy, roadmap, planning, delivery and support) of the end-to-end digital lifecycle of the Service & Repair and aftermarket product portfolio, and you will directly affect the organization's ability to meet its service, repair turnaround time, quality and cost objectives. You will have significant autonomy, and you will need a high level of strategic and operational judgment to balance competing business priorities and deliver results.

Job Description

Roles and Responsibilities

• Product vision & strategy Set the vision, strategy and roadmap for the Service & Repair and Aftermarket product portfolio, aligned with Avionics & Electric Power & Propulsion Aftermarket business priorities.
• End-to-end ownership Act as the technical IT owner for the full repair lifecycle: quotation, repair order induction, inspection and repair execution, materials and spare parts, shipment, invoicing and warranty.
• Business partnership Partner with Aftermarket, Repair shops, Supply Chain, and Finance leaders to understand business problems, align IT investments and turn business outcomes into an enterprise-wide product roadmap.
• Portfolio leadership Coordinate a portfolio of 10+ products that make up the aftermarket application suite, including ERP Oracle modules such as Service/Depot Repair, Order Management, Inventory and Procurement, plus integrated shop-floor, MRO and customer-facing applications.
• Simplify & modernize Standardize and simplify the Service & Repair process across sites and D&S ERP Oracle instances, eliminate technical debt and customizations, and drive cost-out and modernization initiatives, including cloud and ERP transformation.
• Data-driven decisions Define and track product KPIs (repair turnaround time, on-time delivery, quote cycle time, system availability, customer satisfaction) and use them to prioritize the roadmap and demonstrate value.
• Delivery & risk Manage risks, scope changes, dependencies and non-standard events across multiple interdependent programs, and provide clear status reporting and communication to senior leadership.
• Executive influence Influence executive-band stakeholders and shape strategy, resource allocation and policy for the area of responsibility.
• Compliance by design Ensure solutions meet Aerospace quality, regulatory and compliance requirements, including traceability, airworthiness release documentation, export control, cybersecurity (CMMC, UK Cyber Essentials, etc.) and SOX.
• Culture Build a culture of customer focus, Lean continuous improvement and high performance that drives innovation; navigate ambiguity and prioritize conflicting demands.

Required Qualifications

• Bachelor’s degree from accredited university or college with minimum of 10 years of professional experience OR Associates degree with minimum of 13 years of professional experience OR High School Diploma with minimum of 15 years of professional experience.
• Minimum of 7 years of overall professional experience, including at least 3 years in ERP product management, Service & Repair / MRO, or aftermarket solutions.
• Note: Military experience is equivalent to professional experience.
• Must be legally authorized to work in the United States as a US citizen.

Desired Characteristics

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Experience with Service & Repair / MRO, aftermarket or supply chain business processes.
• Hands-on experience with an ERP platform supporting service, repair or order management processes (Oracle E-Business Suite / Oracle Fusion Cloud preferred; SAP considered).
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Ability to document, plan, market, and execute programs. Established project management skills.

The base pay range for this position is $152,000- $202,000. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 12th, 2026.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.

Relocation Assistance Provided: No

#LI-Remote - This is a remote position