Solutions Consultant - AI & Recruitment Technology

Career Now Brands is seeking an experienced and passionate Solutions Consultant to join our dynamic team. This role partners closely with Sales, Product, and Engineering to help clients understand, adopt, and successfully launch AI-driven recruitment solutions. The role is a key communicator and facilitator between our customer’s own business goals and the teams at Career Now Brands that work to help achieve them, as such it will sit at the intersection of sales consultation, solution design, project management, and product strategy, reporting to the SVP of Product.

You will work directly with prospective and existing clients to understand their recruitment workflows, identify opportunities to apply AI and automation, and guide the configuration and rollout of our AI capabilities. You will own KPIs that are key to the health of our business and which will span client satisfaction, usage, growth, and cost-to-serve.

Over time, this role is expected to evolve into a Product Manager or Product Strategy position as our AI platform and client adoption mature.

Responsibilities:

Sales & Client Consultation

• Partner with Sales on discovery and solutioning calls with prospective clients
• Ensure understanding of client’s desired outcomes & business goals
• Identify industry trends over time and translate them into insights to inform product development
• Translate asks & needs into actionable projects with clear & measurable timelines
• Ask smart, structured questions to understand a client’s:
• Recruiting workflows
• ATS / CRM / technology stack
• Candidate engagement challenges
• Volume, velocity, and quality constraints
• Act as a trusted technical advisor during the sales cycle

AI Solution Design & Strategy

• Design high-level AI strategies for clients leveraging our AI capabilities (e.g., qualification, scheduling, routing, onboarding, retention support)
• Recommend solution architectures that balance speed, impact, and operational feasibility
• Create solution outlines, implementation approaches, and phased rollout plans
• Help clients understand how AI fits into their broader recruiting and hiring strategy

Implementation & (Light) Project Management

• Serve as the primary point of coordination during AI launches and configurations
• Project management responsibilities including:
• Requirements gathering
• Configuration planning
• Timeline coordination
• Testing & validation
• Launch readiness
• Ensure smooth handoffs between Sales, Engineering, Product, and Client Success
• Track risks, dependencies, and open questions through implementation & onboarding
• Translate business and recruiting challenges into practical AI-powered solutions
• Build business cases, small prototypes, and product vision statements
• Confirm requirements and move them swiftly into the backlog
• Lead internal discussions between business & technical stakeholders to ensure the vision is well understood

Vendor & Integration Management

• Work with third-party vendors and technology partners to:
• Gather requirements
• Coordinate technical setup and integrations
• “Bird dog” progress to keep implementations moving
• Assist with vendor evaluations, agreements, and integration planning
• Help ensure integrations align with client needs and internal standards

Cross-Functional Collaboration

• Engage Engineering, Data, and Product teams to:
• Support deeper technical analysis when needed
• Validate solution feasibility
• Influence roadmap priorities based on client needs
• Translate client feedback and field learnings into actionable product insights
• Contribute to internal documentation, playbooks, and best practices

Required Qualifications

• 3–7+ years of experience in one or more of the following:
• Solutions Consulting
• Sales Engineering
• Technical Consulting
• Product Operations or Implementation
• Strong understanding of SaaS, APIs, integrations, and modern tech stacks
• Experience working with AI, automation, or workflow technology (hands-on or consultative, but with demonstrated results)
• Comfortable in client-facing, executive-level conversations
• Ability to translate technical concepts into business value
• Strong organizational and communication skills
• Comfortable operating in ambiguity and fast-moving environments

Nice to Have

• Experience in recruiting technology, HR tech, or marketing technology
• Exposure to ATS platforms, CRMs, or candidate engagement tools
• Prior product management or roadmap-influencing experience
• Familiarity with Agile or other lightweight project management methodologies

What Success Looks Like

• Sales teams feel confident bringing you into complex AI and technology conversations
• Clients clearly understand how AI will improve their recruiting outcomes
• AI launches are smooth, well-coordinated, and meet client expectations
• Product and Engineering receive clear, actionable insights from real client usage
• The role naturally grows toward product ownership and roadmap influence

Company Perks

• Competitive salary and benefits package
• Opportunity to work on challenging and impactful projects
• Collaborative and supportive work environment
• Chance to learn and grow your skills in a rapidly evolving field
• Be part of a company that values data-driven decision-making

To learn more about our company, please visit www.careernowbrands.com.

Career Now Brands is an equal-opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.